Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, phone number, organization name
• Planning Center Data: Information synced from your Planning Center account including people's names, contact details, group memberships, and list memberships
• SMS Content: Messages you compose and send through our platform
• Payment Information: Billing details processed securely through Paystack (we do not store credit card information)

1.2 Information We Automatically Collect

• Usage Data: How you use our platform, features accessed, and system performance
• Log Information: IP addresses, browser type, access times for security and troubleshooting
• SMS Delivery Data: Message delivery status and timestamps

2. How We Use Your Information

We use your information solely to provide our SMS messaging service:

• Sync and store your Planning Center data for SMS targeting
• Send SMS messages to your selected recipients
• Process payments and manage your account credits
• Provide customer support and troubleshoot issues
• Improve our platform and develop new features
• Ensure security and prevent abuse

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information except in these limited circumstances:

3.1 Service Providers

• SMS Provider: We share phone numbers and message content with our SMS service provider to deliver your messages
• Payment Processor: Paystack processes payments securely (they do not receive Planning Center data)
• Infrastructure Providers: Our hosting and database providers maintain your data securely

3.2 Legal Requirements

We may disclose information if required by South African law, court order, or to protect our rights and safety.

3.3 Business Transfers

If Black Code Software Development is sold or merged, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures:

• SSL/TLS encryption for all data transmission
• Encrypted storage of sensitive information
• Regular security audits and monitoring
• Limited access to data on a need-to-know basis
• Secure OAuth2 integration with Planning Center (no password storage)

5. Data Retention

• Planning Center Data: Retained while you maintain an active account and regularly sync
• SMS History: Kept for 12 months for support and reporting purposes
• Account Information: Retained until you request account deletion
• Billing Records: Kept for 7 years as required by South African tax law

6. Your Rights (POPIA Compliance)

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:

• Access: Request a copy of your personal information we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your information
• Objection: Object to certain processing activities

To exercise these rights, contact us at support@godsproperty.co.za.

7. Planning Center Integration

Our integration with Planning Center Online operates under these principles:

• We only access Planning Center data you explicitly authorize
• We use OAuth2 for secure authentication (no password storage)
• You can revoke access at any time through Planning Center or our platform
• We comply with Planning Center's API terms and data usage policies

8. SMS and Communication

• SMS messages are sent through licensed telecommunications providers
• Recipients can opt out by replying "STOP" to any message
• We maintain opt-out lists and honor unsubscribe requests
• Message content and recipient information are logged for delivery confirmation

9. International Data Transfers

Your data is primarily stored in South Africa. If we use international service providers, we ensure they meet equivalent data protection standards and have appropriate safeguards in place.

10. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children. If Planning Center data includes children's information, it's handled with appropriate care and parental consent is assumed through the church's existing permissions.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes by email or through our platform. Continued use of our service after changes indicates acceptance of the updated policy.

12. Contact Information